Reference

Privacy Policy for vespa 69 accounts

The vespa 69 Privacy Policy explains how we collect, use and protect the details connected with your account, device and wallet activity.

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vespa 69 Privacy Policy for vespa 69 accounts
REQUEST A CHANGE

Contact paths for account data

A clear contact route helps you ask about the Privacy Policy without sharing more than necessary. When a login, wallet status or receipt needs checking, use the account support path and include the account phone number plus the relevant reference, while keeping passwords and one-time codes private. We use the details you provide to locate the record, answer the request and keep a trace of the action taken.

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Account access request

If you cannot reach your account after phone verification, contact support through the account help path. We use your registered phone number and recent login detail to confirm that the request concerns your account before discussing stored data.

Wallet record question

For a DANA, OVO, GoPay or QRIS receipt question, send the transaction reference and time shown on your receipt. We compare that reference with the account record and avoid asking for your wallet password or one-time security code.

Correction request

If your phone number or another account detail is wrong, ask support to correct it through the same account route. We may request a fresh phone verification step so a change is connected to the right vespa 69 account.

HOW WE HANDLE DATA

How wallet and device data is managed

Our Privacy Policy separates details needed for account access from records used to resolve wallet and security questions.

Account details

We use your registered phone number, verification result and account identifiers to create access, respond to requests and connect activity…

Device events

A phone or desktop may send login time, browser details, operating system and security events.

Cookies

Cookies and similar storage can remember a session choice, keep an account path working and show whether a page loads…

Wallet evidence

For DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity, we may retain a reference, amount status and receipt…

Security controls

We use phone verification, session checks and access records to protect account data.

Retention and contact

We retain account, security and transaction records for as long as needed for the stated service, dispute handling and legal…

Privacy Policy questions for DANA accounts

These Privacy Policy answers address the searches we hear most often from Indonesian customers before account access. They cover wallet records, phone checks, cookies, device activity and requests made through support, so you can choose the right path without sending unnecessary personal details.

It covers personal and account data collected through registration, phone verification, login, wallet status checks, receipts, support requests, cookies and device events. It also explains retention, security steps and how to request access, correction or deletion where local law permits.

Yes. The Privacy Policy explains that we may keep a DANA or QRIS reference, receipt time and status so we can match a payment to your account. We do not ask for your wallet password or one-time code when checking that record.

We use your phone number to create and identify the account, complete the phone verification step before access and respond to account requests. If you ask to change it, support may request another verification step to protect the account record.

You can contact support through the account help path and specify whether you want access to a record or correction of a detail. Include your registered phone number and request type, but do not send passwords or one-time security codes.

Cookies may keep a mobile session active, remember a setting and help us identify a failed page step. Your browser controls these files. If you block them, the login, phone verification or QRIS status path may not work as expected.

We keep wallet references, login events and account records for the period needed to provide the requested service, handle disputes and meet legal duties. When the purpose ends, we remove or anonymise data where appropriate under applicable local requirements.

Yes. Access, correction, deletion and account eligibility depend on local law. Where local law permits, we will explain the record involved and the next step; identity checks may be needed before we disclose or change account data.

Related Pages

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